Terms and Conditions

Terms & Conditions

By using this website/ service, you are deemed to have read and agreed to the following terms and conditions.

"ISME ACE" is a website/ service, owned and maintained by ISME Private Limited, a company incorporated under, and existing in accordance with, the laws of India for the time being in force, with its registered office at 3rd floor, South Annex, Tower-2, One Indiabulls, Elphinstone, Mumbai - 400013. By registering on ISME ACE, you ("Client/ User/ Users/ you/ your") acknowledge and accept without limitation or qualification these terms and conditions ("T&Cs"), thus forming a binding contract between you and the Company. Continued usage and/ or access of ISME ACE indicates your continued acceptance of, and promise of adherence to, these T&Cs.

It is clarified that the Client and the Company are individually referred to as "Party" and collectively referred to as "Parties". All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the User in the most appropriate manner. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

  1. General conditions of use
    1. You declare that you are at least 18 years of age, a citizen of India and are of firm competence to contract at the time of registration on ISME ACE.
    2. You declare that you have never been previously suspended or removed from ISME ACE.
    3. You declare that you shall abide by all the terms and conditions of these T&Cs, and any other policies that the Company might evolve from time to time ("Policies").
    4. You acknowledge that these T&Cs are only representative, and the Company reserves the right to add, remove, change and/ or modify, at any time, the T&Cs or part thereof, with or without notice to the User.
    5. The Company reserves the right to seek any and all remedies available under law and in equity on account of violation of, or non-compliance with, these T&Cs and Policies by the User.
    6. Failure by the User to comply with the T&Cs shall result in immediate suspension and/ or termination of the User Account (defined below) in question, and suspension and/ or termination of the Services provided to you through ISME ACE.
    7. You undertake to abide by the provisions of the Information Technology Act, 2000 ("IT Act") as amended from time to time, read with any rules made thereunder, and/ or any other laws/ rules/ regulations (collectively referred to as "Laws") for the time being in force. You further undertake to submit to the jurisdiction of Mumbai, Maharashtra for any action arising from the violation of the IT Act and/ or Laws, pursuant to your usage or access of ISME ACE.
    8. The selection and arrangement of all content, whether text, graphics, pictures, video etc., are the proprietary property of the Company, or its licensors with all rights reserved. Any use of ISME ACE or the content of ISME ACE other than as specifically authorised herein, without prior written permission from the Company, is strictly prohibited and shall result in the immediate termination of the User Account.
  2. Registration
    1. In order to use ISME ACE, you are required to register on ISME ACE by creating an account on ISME ACE ("User Account"). As part of the registration process, you agree to provide current, complete and accurate information ("R-Data"). You undertake to keep R-Data updated, complete and accurate.
    2. You agree to comply with the T&Cs and accept that your R-Data, and any other personal data that you may provide in the course of using ISME ACE (collectively referred to as "Personal Information"), may be processed in accordance with the Privacy Policy of the Company, as provided at www.ismeace.com/privacypolicy.
    3. The User Account is created on ISME ACE using a username, mobile phone number, and any other Personal Information as might be required. The User Account is personal to the User and may not be transferred, assigned, gifted, lent or otherwise permitted to be used by another person. The User is responsible for maintaining, and must take all necessary steps to ensure, the confidentiality of their User Account. If the User has any reason to believe that the confidentiality and security of their User Account might have been compromised, or that the User Account is being, or is likely being, used without authorisation, the User must inform us immediately at parth@ismeace.com
    4. If the Company has reasonable grounds to suspect that any information provided by the User is untrue, inaccurate, outdated or incomplete, then the Company reserves the right to refuse access, terminate the User Account, remove content, or edit content, at any time without notice to the User.
  3. Payments
    1. You may make payments over ISME ACE for the different Services that the Company provides you with from time to time. Services provided by ISME ACE include, but not limited to, collecting, sharing and assessing information from Companies & individuals, hosting events/workshops/any other sessions involving Companies or individuals, and providing application portal for the ISME ACE Accelerator program being hosted by ISME Private Limited – wherein Parties can come and apply. The Services provided by ISME ACE are varied in nature and may not be updated from time to time here. Users are requested to proceed by making a note of it.
    2. You will be solely responsible for ensuring that the information entered for making such payment is correct (phone number, payment value, payment instrument details etc.).
    3. Payments are processed through our payment gateway partner which accepts payment instruments including Visa and Master Credit Card, American Express Credit Card, Debit Card, and Net Banking as mode of payments. All such payments are subject to the specific terms and conditions of such Payment Gateway.
    4. ISME ACE does not collect or store any sensitive personal information pertaining to the payment instrument/ account. Your payment transaction is authorised at multiple points, first by the Payment Gateway and subsequently by your payment instrument provider without any information passing through us.
    5. From time to time, we may review and monitor transactions to identify potentially fraudulent transactions and take immediate corrective steps to mitigate and/ or limit the damage caused or likely to be caused.
    6. You acknowledge that ISME ACE is not responsible for the failure of a payment due to a lack of seamless connectivity on your end or inaccuracy of payment related information.
    7. All incidental costs/ taxes/ cesses/ levies, if applicable, shall be exclusively borne by you including but not limited to TDS, gift tax (if any), road tax (if applicable), insurance and any other costs/ taxes/ cesses/ levies applicable by the Central, State or Municipal government. Any other kinds of costs/ taxes/ cesses/ levies applicable in the future on our Services, including but not limited to any discounts, coupons, offers, etc. shall be exclusively borne by you, and the Company shall not be liable for any such tax related liability of the Users.
  4. Exclusions and limitation of liability
    1. You acknowledge that all liability for damages arising out of or in connection with your use of ISME ACE is excluded. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.
    2. This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if the Company has been advised of the possibility of such damage. In jurisdictions that do not allow the exclusion or limitation of incidental or consequential damages, the liability of the Company shall be limited to the extent of the amount actually paid through ISME ACE by you while availing any of the Services over ISME ACE.
    3. You acknowledge that the Company shall not be liable for any error, fraud, theft and/ or any criminal activity which may take place at your/ User level.
  5. Refunds
    1. Save and to the extent as set out below, the Company will not refund any payment made by you.
    2. All transactions on ISME ACE, monetary and otherwise, are non-refundable, non-exchangeable and non-reversible, save and except in the event of proven gross negligence on the part of the Company or its representatives, in which event you agree that you shall only be entitled to a refund of the amount actually paid by you and actually received by us.
  6. Indemnification
    1. 6.1 By accepting these T&Cs and using ISME ACE, you agree to indemnify, save, and hold us, the Company, its affiliates, contractors, employees, officers, directors, agents and its third party suppliers, licensors, and partners harmless from any and all claims, losses, damages, and liabilities, costs and expenses, including without limitation legal fees and expenses, arising out of or related to your use or misuse of the Services or of ISME ACE, any violation by you of this T&Cs, or any breach of the representations, warranties, and covenants made by you herein. We reserve the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify us, the Company, including rights to settle, and you agree to cooperate with our defence and settlement of these claims. We will use reasonable efforts to notify you of any claim, action, or proceeding brought by a third party that is subject to the foregoing indemnification upon becoming aware of it. This paragraph shall survive termination of your acceptance of this T&Cs.
  7. Force Majeure
    1. The Parties agree that neither Party shall be liable to the other for any failure to perform any obligation under this T&Cs or any agreement which is due to an event beyond the control of such Party including but not limited to any act of God, terrorism, war, political insurgence, insurrection, riot, civil unrest, act of civil or military authority, direction of governmental or regulatory authority, uprising, earthquake, flood or any other natural or man-made eventuality outside of our control, which causes the termination of this T&Cs or any agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any agreement contained herein.
  8. Intellectual property rights
    1. ISME ACE is owned by the Company. Unauthorized use is strictly prohibited. All rights are expressly reserved to the Company. We, or our licensors, own all right, title and interest, including, but not limited to all copyright, trademark, patent, trade secret or other proprietary rights (collectively referred to as “IP Rights”), in and to ISME ACE. The logos, banners and the like are trademarks of the Company. The IP Rights may not be used in any manner without the expressed approval of all or any content featured on ISME ACE. Without the Company's permission, you agree not to display or use these in any manner. You shall not reproduce, distribute, transmit, modify, create derivative works, display, perform or otherwise use ISME ACE or any of the IP Rights, or attempt to reverse engineer, decompile, disassemble ISME ACE or use ISME ACE to create a competing product.
    2. The Company respects the intellectual property of others. The Company expects the User to do the same. If the User believes that his/ her intellectual property rights have been violated please inform the Company immediately at aparajit@ismeace.com and parth@ismeace.com and gaurav@ismeace.com and provide the following information:
      1. a description of the copyright that user or owner claim has been infringed;
      2. a description where the material is located on the site;
      3. complete name, address, telephone number and email address of the owner of the copyrighted material;
      4. signature, sent electronically or physically, of the person authorized to act on behalf of the owner of the copyright;
      5. a statement by the user or owner that he/she firmly believes that the disputed use is not authorized by the copyright owner;
      6. a statement, made under penalty of perjury, that all the given information are true and accurate and that he/she is the copyright owner or the one authorized to act on behalf of the copyright owner.
  9. User responsibility for content
    1. The User is responsible for ensuring that in their use of ISME ACE, no action or omission occurs which is contrary to any law for the time being in force. Any breach by the User would render the User liable to termination of User Account, blocking of User access to ISME ACE, or any other action under any law for the time being in force. The User specifically undertakes not to host, display, upload, modify, publish, transmit, update or share any information that –
      1. belongs to another person and to which the user does not have any right to;
      2. is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating to or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
      3. harms minors in any way;
      4. infringes any patent, trademark, copyright or other proprietary rights;
      5. violates any law for the time being in force;
      6. deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
      7. impersonate another person;
      8. contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
      9. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation.
  10. Governing Law and Dispute Resolution
    1. This agreement shall be governed by and construed in accordance with the laws of India. By visiting and registering on ISME ACE, you agree to the applicable laws. Any dispute of any sort that might arise between you and the Company or its affiliates is subject to arbitration, as outlined hereinafter, failing which the said dispute will be subject to the exclusive jurisdiction of the courts at Mumbai only.
  11. Grievances
    1. If you wish to register a complaint regarding ISME ACE, you may do so by sending an email to Parth Patel at parth@ismeace.com and Aparajit Bhandarkar at aparajit@ismeace.com and Gaurav at gaurav@ismeace.com. Your email will be acknowledged by a system generated response, or via an individual manual email to the extent possible, within 7 days of us having received it. You will be kept informed of the progress we make in redressing your complaint and/ or the reasons for delay, if any, in such redressal.